Medical Administrative Assistant Certificate Program

MH71 - 202116

Program Description

The Medical Administrative Assistant will work in the front office of a physician's office, clinic or other out-patient facilities greeting patients, answering the telephone, making appointments, and gathering information from patients for patient files. In addition, these individuals should possess good interpersonal and customer service skills - being courteous, professional, and helpful - are critical for this job. Being an active listener often is a key quality needed that requires the ability to listen patiently to the points being made, to wait to speak until others have finished, and to ask appropriate questions when necessary. In addition, the ability to relay information accurately to others is important.

Program Specific Information

Students are accepted every semester based on course and space availability.

Medical Assisting is a part-time and full-time, day and evening program.

Students must complete ALL courses with a grade of C or higher in order to graduate.

Program Length & Availability

2 Semesters

Campus Availability: Hall, Forsyth, Barrow, Jackson, and evenings at Dawson

Financial Aid

This program is eligible for the Pell Grant and may be eligible for Institutional and State Financial Aid.

Contact a Financial Aid Counselor for eligibility requirements and application materials.

Admissions Requirements

Must be 17 years of age.

High school diploma or GED is required prior to admission.

(Official transcripts or GED scores must be submitted from all colleges and/or high schools attended for credit.)

ACCUPLACER Testing, or submit SAT, ACT, COMPASS, or ASSET test scores.

Curriculum

Program-Specific Core – Total of 18 Hours

ALHS 1011Structure/Function- Human Body

5

ALHS 1090Medical Terminology for ALHS

2

MAST 1010Legal/Ethic Concerns/Med Off

2

MAST 1060Medical Office Procedures

4

MAST 1100Medical Insurance Mgmt

2

MAST 1110Administrative Practice Mgmt

3

Total Credit Hours: 18

Graduation Plan

Semester One

ALHS 1090Medical Terminology for ALHS

2

ALHS 1011Structure/Function- Human Body

5

MAST 1010Legal/Ethic Concerns/Med Off

2

Total Credit Hours:9

ALHS 1011:- Pre-Req: Regular Admission*

MAST 1010:- Pre-Req: Program Admission

Semester Two

Apply for Graduation

MAST 1060Medical Office Procedures

4

MAST 1100Medical Insurance Mgmt

2

MAST 1110Administrative Practice Mgmt

3

Total Credit Hours:9

MAST 1060:- Pre-Req: Program Admission

MAST 1100:- Pre-Req: ALHS 1011 + ALHS 1090

MAST 1110:- Pre-Req: ALHS 1011 + ALHS 1090

Total Credit Hours: 18

This plan is for informational purposes ONLY. It is not a substitute for meeting with a program advisor each term.

Additional Program Information

Student Retention Rates

Year Percent
2021 95%
2020 96%
2019 95%
2018 100%
2017 93%
5 Year Average 96%